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Our customer support system provides “Customer First” services for every customer, helping to build a fast, convenient, and reliable network for small and large businesses.


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Q.
Router vs. Switch vs. Hub
A.

Routers manage network communication and internet access, switches optimize internal data transfer, and hubs simply distribute data without intelligence.

Q.
What is a layer 3 switch?
A.

A Layer 3 switch combines the high-speed data forwarding of a switch with basic routing capabilities. Unlike traditional switches that operate at Layer 2 (Data Link Layer), a Layer 3 switch functions at the Network Layer (Layer 3), enabling it to perform inter-VLAN routing and make intelligent forwarding decisions based on IP addresses.

Q.
What is poe switch?
A.

A PoE (Power over Ethernet) switch is a network switch that delivers both data and electrical power over a single Ethernet cable. This eliminates the need for separate power adapters, making it ideal for powering devices like IP cameras, VoIP phones, wireless access points, and IoT devices.

Q.
How to Solve the Problems While Using the Products I Ordered?
A.

Firstly, please check the English manual that is along with the product, or you can check for online manuals or get advices from our . And Contact us.

Q.
Guarantee or Warranty for All Products?
A.

Yes! Lanaotek OFFERS our products for all kinds of clients, such as resellers, system integrators and end-users. So the quality is 100% guaranteed.

Q.
How Does 5G Work?
A.

5G technology operates using high-frequency radio waves to deliver ultra-fast speeds, low latency, and massive connectivity. It utilizes three spectrum bands—low, mid, and high (mmWave)—to balance coverage and performance.

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